Terms of Service

These Terms of Service (“Terms”) are a contract between you and The Enchanted Court (“we,” “us,” or “our”) governing your access to and use of our U.S.-oriented website, mobile experiences, shop, memberships, live and on-demand content, chat and community features, and related services (collectively, the “Services”). By creating an account, making a purchase, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Who may use the Services

The Services are offered in the United States and are intended for U.S. residents. You must be at least eighteen (18) years old, or the age of majority in the state where you live, whichever is higher, to use the Services. By registering or purchasing, you represent and warrant that you meet this requirement and that all information you provide is accurate.

Electronic communications

By using the Services, you consent to receive communications from us electronically (for example, account notices, receipts, security alerts, and policy updates). You agree that electronic notices satisfy any legal requirement that communications be in writing, to the extent permitted by applicable law.

Accounts and security

You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly through Support if you suspect unauthorized access. We may suspend or disable accounts that appear compromised or that violate these Terms.

Memberships and subscriptions

Membership features, recurring billing intervals, renewal amounts, and cancellation steps are shown at checkout and in your account. Automatic renewal: Paid subscriptions renew for successive periods until you cancel, as disclosed at purchase. You may cancel as described in your account or through your payment provider, subject to applicable law (including state automatic-renewal laws where they apply). Payments are processed by our third-party payment processor; its terms and privacy practices also apply.

Shop orders and physical goods

Product descriptions, prices, taxes, shipping estimates, and availability may change before checkout is completed. We may refuse or cancel orders for errors, suspected fraud, inventory limits, or legal compliance. Title and risk of loss for physical goods pass to you when we deliver the goods to the carrier, unless we state otherwise at checkout or in order communications. Return, refund, and exchange rules are as posted at purchase or in order emails.

Digital content and license

Unless we expressly grant broader rights, you receive a limited, personal, non-exclusive, non-transferable, revocable license to access digital content for your private, non-commercial viewing in accordance with your purchase or membership—not to redistribute, broadcast publicly, scrape, record for unauthorized distribution, or commercially exploit it.

Live sessions, chat, and community conduct

Interactive features (including live streams and chat) may be monitored or moderated to protect users and comply with law. You grant us a worldwide, royalty-free license to host, store, reproduce, display, and distribute content you submit in connection with the Services (such as chat messages) for the purpose of operating, promoting, and improving the Services. You represent that your submissions do not violate third-party rights.

Intellectual property

Content on the Services (including branding, text, images, audio, video, and software) is owned by Queen Josephine, our licensors, or other providers and is protected by U.S. and international intellectual property laws. Except for the limited license above, no rights are granted to you.

Prohibited conduct

You agree not to: (a) violate any law or third-party rights; (b) harass, threaten, defraud, or discriminate against others; (c) post unlawful, obscene, or infringing material; (d) interfere with or burden our systems or security; (e) attempt to access non-public areas or other users’ accounts; (f) reverse engineer or circumvent technical measures; or (g) use automated means to access the Services without our prior written permission, except public search engines indexing public pages as generally permitted.

Copyright complaints (DMCA)

We respect intellectual property rights. If you believe material on the Services infringes your copyright under U.S. law, you may send a notice that meets the requirements of the Digital Millennium Copyright Act, 17 U.S.C. § 512(c)(3), to our designated agent at support@hostyler.com. We may remove or disable access to material we believe in good faith is infringing. Repeat infringers may lose access.

Disclaimer of warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR REQUIRED BY LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE NOR OUR AFFILIATES, LICENSORS, OR SERVICE PROVIDERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW (SUCH AS CERTAIN WILLFUL MISCONDUCT OR PERSONAL INJURY CAUSED BY NEGLIGENCE).

Indemnity

You will defend, indemnify, and hold harmless The Enchanted Court and its owners, operators, affiliates, and personnel from and against any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your content, or your violation of these Terms, to the extent permitted by law.

Dispute resolution and governing law

These Terms are governed by the laws of the State of Delaware and the United States, without regard to conflict-of-law principles that would apply another jurisdiction’s laws. Subject to applicable federal law, you and we agree that the exclusive jurisdiction and venue for any dispute arising out of these Terms or the Services will be the state and federal courts located in the State of Delaware, and you consent to personal jurisdiction there.

Informal resolution. Before filing a claim, you agree to contact us through Support so we can try to resolve the matter informally.

California users. If you are a California consumer, you may have additional rights under California law, including under the Consumers Legal Remedies Act; nothing in these Terms limits rights you cannot waive under California law.

Changes

We may modify these Terms from time to time. We will post the updated Terms and revise the “Last updated” line. If a change is material, we may provide additional notice (such as an email or on-site banner) where required by law. Your continued use after the effective date constitutes acceptance of the updated Terms, except where your express consent is required.

Contact

Questions about these Terms: use our Support page.